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  • Molly Ramsay

Swell: Patients Want to be Engaged with Zeke Kuch

Episode Summary

Our last episode’s guest, Zeke Kuch, is back to give us a quick overview of Swell.

Swell is a startup that was born in Utah, and they have been rapidly growing. Zeke talks about the company’s mission and its work in patient engagement. They offer review generation, tracking services, and a messaging platform that unifies Facebook, Google messages, text messages, and others in one single place. Swell also offers text messaging and email solutions, even though they lead with texts.

Tune into this episode to learn about Swell’s experience as a startup!

Today's Guest - Zeke Kuch

Zeke Kuch is the Co-Founder and President of Swell, a growth platform for local businesses.

Zeke grew up in Southern California and now resides in Salt Lake City, where Swell Headquarters reside. Zeke is married to his wife Rachel, whom he met at a Dodgers game 9 years ago, and has a 3-year-old son and 4-month-old daughter. He also has a 3-year-old Australian Shepherd named Banjo. He has an extensive background in Software Sales and Growth Strategies.


Key Take-Aways

  • Salt Lake City is the fastest-growing venture hotspot in the United States.

  • Historically, patient engagement meant appointment reminders and confirmations, but that has changed through the years.

  • Text messaging has a higher proven rate of effectiveness than e-mails.

  • Breaking up surveys will help the customers do them.


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