• Molly Ramsay

Q&A: People Management with Jesse Arnoldson

Episode Summary

People management can be one of the most difficult and important parts of a job. In this episode, Jesse answers some questions regarding this topic from his experience in MedMan. The first question is regarding payments, and Jesse does an emphasis on pay scales. He also shares three methods he has used for people to get a pay raise. Giving feedback may be a delicate topic, but there is a lot to learn on how to do it. There is not a single personality to “correctly” give feedback. The final question has to do with the drama between co-workers and how to resolve them.

Have any questions you would like Jesse to answer? Remember you can email him and see if your question is featured in a future Q&A episode!

Key Take-Aways

  • A good payment doesn’t fix other issues like feeling important, cherished and fulfilled at work.

  • Check your pay scales constantly and compare them to sites like Salary.com, Glassdoor, or job postings from companies that do the same work you do.

  • Once you have pay scales in place, stick to them.

  • After pay scales, put in place a method for people getting raises in their salary.

  • There are two types of people when it comes to giving feedback: those that don’t give it because they don’t want to hurt the other person’s feelings and those who are very direct about it.

  • The sooner you approach an issue, the better.

  • Feedback must always be first-hand.

  • People never like to be talked about negatively.


  • Check out The Coaching Habit book here.

  • Listen to Adam Grant’s podcast here.

  • If you have new questions and want Jesse to answer them email him at Jesse@MedMan.com

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