• Molly Ramsay

Managing Through Crisis with Joe Fong Practice Administrator at MedMan

Episode Summary :

Having a mission and vision are integral in any company or organization. The vision gives the company a sense of purpose and direction. When important decisions are to be made, the vision serves as a North Star which helps the decision-makers make the right choice.

In this episode, we feature Joe Fong. An administrator with MedMan, working at Medical Park Family Care at Anchorage, Alaska.

Joe dove into what it really takes to manage through a crisis and how important the values, vision, and goals when you're trying to navigate through tough times. He emphasized the importance of stepping back and making sure that you’re walking in the right direction.

He shared how his organization handled the COVID-19 challenge and how they were quick to adopt telehealth as one of the solutions.

Joe also talks about the importance of having balance in the team, of working with a leadership team that compliments you, of being flexible, being open to opportunities, and more!

You’ll find great nuggets in this interview with Joe so please tune in!

Today’s Guest: Joe Fong

Joe Fong, is an administrator with MedMan, working at Medical Park Family Care at Anchorage, Alaska.

Prior to MedMan, Joe served in various roles with Providence for over 17 years, including an administrator for a critical access hospital and nursing home in Seward, Alaska. Outside of his professional life, Joe enjoys playing in the Alaskan outdoors with his family, hiking and biking in the summer, and skiing in the winter.

Joe has his MHA from the Carlson School of Management at the University of Minnesota.

Key Take-Aways:

  • Be open to the different opportunities that happen in your life.

  • You need to have a guiding principle that will keep you moving towards your goals.

  • Always revisit your plans, goals, mission, and vision.

  • Be purposeful and intentional about looking at where you are.



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