Episode Summary Team leadership is something organizations are working on every single day. Jesse and Jay are back together to discuss how we can build our team’s leadership. Jesse learned that leaning on teammates from either the clinical part or the business part is essential through management. Also, checking which individuals in those branches are potential leaders. Asking for more people to come to the team may be a difficult conversation. Jesse shares his advice on how

Episode Summary How many direct reports are enough? Managers and leaders often have this question in mind when working. Jay and Jesse discuss this topic thoroughly based on their experience at MedMan. Even though the amount of reports depends on the practice one is managing, they are essential for decision-making. With this in mind, the amount recommended by Jesse is between 7 and 10. They have implemented several techniques at the clinics to improve the direct report system,

Episode Summary Change can be something difficult or challenging, but it will always be necessary. We know life isn’t as static as we would want it to be. But having a change once in a while is good. Change management can be a whole conversation to have with teammates. Sometimes things happen so fast that the ability to adapt is a must to achieve what we plan. Keeping the team in a positive mindset is part of the leader’s job. This also happens inside companies when things go

Episode Summary As health administrators, we are problem finders, and more important, problem solvers! This is the first panel-like interview episode with Jason Ormond, Holly Davis, and Nathan Scholes. We discussed the importance of being a problem finder and a problem solver in healthcare. Each of them has a different perspective from their position and experience. They all share about the role of the leader in this situation. Teams often skip the identification of the probl

Episode Summary Welcome back to the second interview with Medman’s founder Jim Trounson! In the last episode, Jim shared his advice and reflections about scouting and hiring the perfect team. In this episode, he will talk about what to do with them once they are inside your organization. Jim’s first thought is about understanding life as a 3 step journey. Step one is figuring your identity. Step two is responsibility. Step three is freedom. Jim also talks about his involvemen

Episode Summary Today’s guest is an exceptional one! Jim Trounson is here today to tell us the story of MedMan. As his founder and CEO, Jim goes back to how and why he started this company. Not having a micromanagement system and having all the team know their income is important to MedMan’s initial values. He also reflects on leadership and hiring processes. The constant thought of upgrading the team is necessary to be better at our jobs. Also, Jim chats about the best pract