December - 2020

Earning Trust From Your New Team with Scott Tucker

Dec 31, 2020

Earning Trust From Your New Team with Scott Tucker

Episode Summary : In our second episode with Scott Tucker, we will go through some experiences he’s had while being a leader and working with other people. How to be a good problem-solver, what not to do when trying to create trust among coworkers, and being able to break some barriers that will lead to better results. Scott will also tell us how he took these experiences and has applied them in a clinical setting by setting guidelines and boundaries but also by being able to

Reinventing Patient Care - Starting a Mobile Medicine Clinic with Scott Tucker

Dec 29, 2020

Reinventing Patient Care - Starting a Mobile Medicine Clinic with Scott Tucker

Episode Summary : Going to the ER for small medical procedures can be not only expensive but also time-consuming. This is why our guest for today will let us know about how mobile health can help people get greater benefits, especially in Covid-19 times. Scott Tucker is a practice administrator at MedMan, in this episode, he will share with us how old school medicine has proven to be a great alternative in sometimes reducing ER visits and improving both patient and payer sati

Trust But Verify with Joshua Thompson

Dec 24, 2020

Trust But Verify with Joshua Thompson

Episode Summary : In this second episode with Joshua Thompson, we continue on learning about his past experience and how to make a business better. We will go through the biggest mistake he ever made and the process he had to go through to solve it. Joshua also provides some great advice on how to make people feel trusted but also how to get the right response from them. If this is a conversation you don’t want to miss, make sure you tune in! Today’s Guest: Joshua Thompson Jo

Treating People Well is Just Good Business with Joshua Thompson

Dec 22, 2020

Treating People Well is Just Good Business with Joshua Thompson

Episode Summary : Our guest for today is Joshua Thompson, a clinical assistant professor at Idaho State University. He has broad experience in healthcare practice and in this episode we want you to hear about his amazing experience in this field. He will tell us how he got into healthcare and the reason why he chose to stay. We will go through his experience as a professor, why he believes he can make a great impact on people, and his proudest moment as a practice administrat

Serving One Patient & How Adaptability is Key in Practice Management with Peter Berger

Dec 17, 2020

Serving One Patient & How Adaptability is Key in Practice Management with Peter Berger

Episode Summary : Healthcare is undeniably one of the most demanding career fields, and high levels of burnout and stress add to the already complex nature workers face, which is why it is so important to find out how others keep their passion for healthcare burning. That’s one of the topics that we cover in the continuation of our interview with Peter Berger. In the first episode of our interview, we talked about Peter’s successes. He shared with us how he helped his practi

Moving From Paper to Electronic Records with Peter Berger

Dec 15, 2020

Moving From Paper to Electronic Records with Peter Berger

Episode Summary : Getting healthcare to rural areas can be a challenge sometimes, especially when it comes to keeping medical records. Our guest for today is someone that has made a great impact on underserved people’s lives by providing the health access they cannot get while living in secluded areas. Peter Berger is a retired Administrator from MedMan who began working with NGOs and found his purpose in changing people's lives. He talks about how new opportunities opened up

Proper Check Signing Protocol

Dec 14, 2020

Proper Check Signing Protocol

To ensure appropriate financial controls, the signer of checks should review all supporting documentation for a check request prior to signing. This practice creates accountability, reduces fraud, and discourages dishonesty and overspending. Guidelines and practices for check signing should include: Limit individuals authorized to sign checks: Set limits for how much an individual can sign for. Larger amounts require higher level signature, or you could have a policy requirin

Accounting Controls: Make sure someone is reviewing your month end close

Dec 11, 2020

Accounting Controls: Make sure someone is reviewing your month end close

To ensure accuracy and reduce the risk of fraud, it is a best practice to have someone with greater knowledge of accounting principles review the documentation supporting the month end close along with the prepared financial statements. This can be the administrator/manager if the clinic has a bookkeeper role or it may be an outside accountant with this as a narrow-scoped service. “If all goes well, the close is a routine process that does not attract much attention from mana

Recognizing an Employee is no Longer a Great Fit for the Role or Company with Joe Fong

Dec 10, 2020

Recognizing an Employee is no Longer a Great Fit for the Role or Company with Joe Fong

Episode Summary : At some stage in your career, you may feel burnout from long working hours and high levels of stress. This is especially true in healthcare with its demanding pace. In today’s interview, we continue our conversation with Joe Fong. We cover ways to stay motivated at work and learn how Joe recharges himself. Joe also shares key insights from the challenges and failures he has experienced, as well as tools that can help improve the decision-making process. Joe’

Are the benefits you offer your employees competitive?

Dec 9, 2020

Are the benefits you offer your employees competitive?

As 2020 comes closer to an end, you need to start thinking about your practice's year-end budget review and planning for fiscal year 2021. During this process, you may be looking at areas where costs can be better controlled, and spending can be trimmed. A lot of companies’ areas of focus include their expenses, company benefits, and employee compensation. If your practice’s health insurance program coincides with your year-end review, that means Open Enrollment is just aroun

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