- Jun 15, 2018
Clinics that Work: Risk Management
Our women’s clinic has a very OB heavy patient population, so the OB providers and clinical staff inevitably spend a lot of time reciting the same information throughout their day. Because of this, they decided they wanted to have videos created that instruct patients on the things their doctors want them to be aware of, and address the most frequently asked questions. This is not being done in order to increase the number of patients a provider can see in a day. Instead, it
- Jun 15, 2018
We're Back in Alaska!
We are once again managing Medical Park Family Care, an independent 24-provider group in Anchorage. This clinic is an old friend of MedMan. Since 1990 we have had a relation, and this is the third time we have taken on their management. A MedMan interim administrator is in place while we are looking for a long-term placement. Our mantra of “Clients for Life” drives our behavior and builds our long-term friendships.
- Jun 12, 2018
Why Can’t We Just Make a Decision?
Are some strategic decisions simply never going to get passed the analysis stage? Does it feel like some people just need 100% certainty of success before they’ll give on anything? Are we doomed to beat around the bush forever? Although not easy, our decision-making process does not have to be like this. Around a board room table, it can be extremely difficult to get consensus on a decision. This can be due to a number of reasons. Perhaps participants have been historically a
- Jun 8, 2018
Bozos on the Bus – Learning As We Go...
The MedMan Corporate Team adopted a new habit – each month someone does a book report. I recently gave my book report on Brendon Burchard’s, High Performance Habits. Brendon identified three performance killers. The first of the three is Beware Superiority. It is really a warning about the need to be humble. I am quite certain that each of us has had our moments when we may have been overconfident, whether taunting someone on the basketball court, or slipping out of an MGMA p
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